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Ice skating

User Survey 2026

The purpose of this survey is to gather feedback from users of the East Elgin Community Complex (EECC) to inform future planning, service delivery, and facility improvements. The survey focuses on:

  • Ice bookings and user experience
  • Recreation programming needs and participation
  • Use of facility rental spaces, including the Blueline Room and Imperial Hall
  • Overall satisfaction with EECC services and amenities

Information collected through this survey is done so pursuant to the Municipal Freedom of Information and Protection of Privacy Act R.S.O. 1990, C. M.56 (MFIPPA) for the purposes of creating service level standards. Any personal information will be redacted.

1.  

How do you primarily use the East Elgin Community Complex (EECC)? (Select all that apply.)

* required
2.  

Which of the following best describes you?

* required
3.  

Where do you primarily reside?

* required
4.  

How often do you visit the EECC?

* required
5.  

If you book ice time, how do you typically book?

* required
6.  

Please rate the following aspects of your ice rental experience.

* required
Quality of ice
Cleanliness of facility
Condition of dressing rooms
Helpfulness and knowledge of staff
Rental rates/value
7.  

Do you use rental spaces (Blue Line Room or Imperial Hall) in conjunction with ice bookings?

* required
8.  

What types of recreation programs are most important to you? (Select up to three.)

* required

Maximum 5,000 characters

0/5,000

10.  

How satisfied are you with recreation programs offered at the EECC?

* required
11.  

Have you attended or rented the Blue Line Room?

* required
12.  

Have you attended or rented Imperial Hall?

* required
13.  

Overall, how satisfied are you with the EECC facilities, programs, and rental spaces?

* required

Maximum 5,000 characters

0/5,000

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